comScore Releases really silly study on Apple iPad, and oh yeah, those eReaders!

I love research. I love comScore. But seriously, this has got to be the silliest piece of published “tech” research I’ve seen in some time.

comScore Releases Results of Study on Apple iPad and E-Reader Consumer Attitudes, Behaviors and Purchase Intent…iPad Matches Amazon Kindle in Awareness and Purchase Intent

Why? Three reasons!

  1. Amazon makes Kindle iPhone/iPod reading software. Barnes & Noble has announced that they will make reader software for iPad. Amazon and Barnes & Nobel want to sell content.  Their products are nice, but in the long run, they launched their devices to sell content. Why wasn’t this surfaced in the research?
  2. Comparing an e-ink, eReader to a Tablet PC is like comparing a Ford F150 to a Super Bike (I know not a great analogy, but I am tired!). So iPad can kick ass in the do-everything department — no doubt. But e-ink has a huge advantage as an e-reader — less eye fatigue and better battery life. But then again, that’s all they do!
  3. Finally, the research isn’t as much about “Apple iPad and E-Reader Consumer Attitudes” is it is about, well, Apple iPad attitudes. And consumer attitudes seem to show that consumers will purchase the device for Internet, email, and to do a lot of computerlike things on it (aka multitasking). Basically, see point #2. You can’t do these things with Kindle or Nook because they are eReaders, not tablet PCs!!!

So what did the research tell us? Lots of things! Just nothing that’s particularly useful. To paraphrase Dorothy Parker: This research is not to be tossed lightly aside, but hurled with great force…

posted by Eric in Rants & Raves and have No Comments

Thanks to Google Voice, area codes will soon become irrelevant

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The “818? 310. Nice.” line in the movie “Swingers” was classic, but 13 years later it’s beginning to show its age.

This isn’t just because the real estate market has moved all the good girls to The Valley in Los Angeles. It’s because as more and more of us cut our land lines (at home and in the office), move from job to job and city to city, we have started to cling to that one number that can follow us anywhere: our cell phone number.

In fact, since I moved to Seattle, I have met half a dozen people that live here but have decided to hang onto their out-of-state cell numbers.

I can relate. I am keeping my old, out-of-state number too! But my decision was based on the fact that where my cell phone company could give me a new and shiny area code, they couldn’t put a message on my old line to let callers know my number had changed. I have a lot of long standing media relationship, and having them get a dead line wasn’t going to work.

Well I just nabbed my new Google Voice number and this is all going to change. I now have a single number (with an area code of my choosing) that I am putting on my business cards. One number, and each caller (friend, client, media, wife, bill collector) will be routed not only to a special message, but also to any number I choose.

Here are some of the things it can do:

  • Screen calls before you accept them
  • Hear voicemails as they are being left
  • Automatically transcribes voicemails and deliver them to you via text, email, etc.
  • Allows you to automatically forward both calls and texts to any phone number
  • Allows you to create separate greetings depending on who is calling (e.g., my wife is from Germany and her family gets a special voicemail from her in German)
  • Most importantly, gives you the ability to separate your business and professional lives with one phone number (and one cell phone)



To get a Google Voice number — go to www.google.com/voice and sign-up for a phone line. If you don’t mind having a random area code, you can put in words or expressions to see if you can nab a vanity number. I won’t put my number here, but I will say that it includes the words: ski and fun.

posted by Eric in Cool Sh*t! and have No Comments

Cable companies aren’t going anywhere — yet!

My good friend Mr. Biggs over at Crunchgear.com just wrote a novella about (my words) the future of on demand programming vs. the bloated channel line-ups most of America is forced to purchase with cable.

While I agree that this is ultimately a losing scenario for cable companies, I think that the majority of Americans are still in the rosy glow of HD programming and HD On Demand that there is still time for cable companies (or telco companies) to look at changing how they do business. But how should they evolve?

Telco companies are certainly evolving to bring more choice into the market. But as much as I love AT&T UVerse, at the end of the day (no offense to the engineering marvels here), it’s just an IPTV version of what cable is offering. Same content, same channels, but with some nice multi-room DVR controls.

But it’s still just a box. A box that does not play well with other content services — not to mention my own personal content.

So I have a TiVO and the future promise of a hacked Apply TV to solve some of these issues. However, I am not a case study for the average American.  Most American are still discovering the joys of time shifting with their cable (or telco) DVR.

So there is still time to evolve. But not much time. As more and more of the Gen-Y are getting jobs, their first apartments, and getting married, there better be some changes — because they will  will gladly choose iTunes On Demand to get their shows pushed to their TVs than pay for 200 channels they don’t want.

When Cable first arrived, people never thought people would pay for what they got for free (read this great article on the history of cable television). Well they did. And over time, the networks have lost a lot of power to the original “paid” programming offered by Showtime, HBO and others. And cable became the 800 pound gorilla in content distribution.

So what’s keeping things from evolving as fast as we are? When talking about cable companies, a lot of this is technology driven, a lot of this is copyright (see my previous post on copyright/drm and content), but a lot of it is that the modern cable company is a giant network of regional operations, mom and pop acquisitions, and nightmare processes for rolling out new programming — not to mention the customer service issues. It’s a monster with many heads where even something simple can not be simply integrated.

This gives a leg up to AT&T, which has brought to market the first IPTV offering with its remotely controlled home network. A network that update itself and easily role out new services. Lets give them a chance and see what happens!

posted by Eric in Rants & Raves and have No Comments

What if AT&T sold HDTVs?

Was just reading a story by Chris Foresman at Ars Technica about the future of AT&T sans iPhone exclusivity.

There is no doubt that AT&T gambled (a lot) and won (a lot) with their bet on the iPhone. So let’s call it a success and move on.

What I think is a more interesting question to ponder: when will AT&T better leverages its quad-play (home phone, cell, Internet and IPTV) offerings to begin really owning the digital home. I am not talking about discounted package deals and single billing statements. Yawn.  What I am talking about is going into an AT&T store seeing a big, beautiful HDTV and getting it for free or near free (say $20 per month) for signing a 2 year commitment for new IPTV and Internet service.

When this happens, AT&T would not only drive up subscribers, but drive HDTV sales and services through the roof. I love going into Best Buy, but if AT&T was willing to off set the cost of a new HDTV like they do for cell phones, I’d be the first in line.

If you are a tech-nerd like me, take a step back before you blast me on the disadvantages of bundling. I know the customer service issues needed to be dealt with first! But most people don’t want to be CIOs of their house. They want a simple solution to bring everything together. And think — what’s the next logical step once all these things are connected together? Access to advanced content and services. Not just movies, but critically needed services such as remote home network management, off-site file back-ups (documents, movies, photos and videos), managed DRM so you can move content from one device to another (legally), and much much more.

I am not the first to prognosticate about the future of telco and cable companies (sorry satellite), so believe this isn’t a matter of if this will happen, but when. And when it does… that will be a hell of thing to be able to promote. Much more interesting than bundled billing!

posted by Eric in POV and have No Comments

PRPOV is LIVE!

Okay, so it has been for a while… but this time we really mean it! Stay tuned for ridiculously fascinating observations about the world of PR in the 21st century.

posted by Eric in Random and have No Comments
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